Our Hair Promise

At Danified Co., we stand behind the quality of every bundle we ship. We want you to feel confident investing in your hair and we work to earn that confidence every time.

What We Promise

Every order is inspected before it leaves our hands.
You will receive exactly what you ordered 100% raw virgin Vietnamese human hair, true to length, true to weight, and true to texture.

Quality Exchange Policy

Due to the nature of our products, we do not offer refunds.
However, if you receive hair with a verifiable issue or something that does not match your order, we will make it right.

You may request a quality exchange if:

The hair arrived damaged or defective prior to installation
You received the wrong product or incorrect length
There is a noticeable quality issue present before the hair has been handled or installed

Exchange requests must be submitted within 7 days of delivery, along with photo or video documentation.
All requests are reviewed and approved at Danified Co.’s discretion.

What Is Not Covered

We are unable to exchange or replace hair that has been:

Installed, sewn in, or worn
Colored, bleached, or chemically treated
Heat styled or altered
Damaged due to improper care or maintenance

How To Submit a Request

Please contact us at Support@ShopDanified.com within 7 days of receiving your order.
Include your order number, a clear description of the issue, and photos or video showing the concern.

We will respond within 1-2 business days.

A Note From Us

We are a small brand that puts real care into every order.
If something is wrong on our end, we will always do right by you.

That’s our promise.